Connect Every Customer Touchpoint
Seamlessly integrate WhatsApp, Web Chat, Instagram, Voice, and more. One platform, unlimited possibilities for customer engagement.
WhatsApp Business Chapter
The world’s most popular messaging platform with 2+ billion users. Perfect for customer support, sales, and notifications.
Key Features
Rich Media Support
Send images, videos, documents, and location data seamlessly
WhatsApp Business API
Official integration with advanced features and analytics
Template Messages
Pre-approved templates for notifications and marketing
Quick Replies
Interactive buttons for faster customer responses
WhatsApp Business Impact
Success Story
Common Use Cases
Customer Support
Handle queries, complaints, and provide instant assistance
Order Management
Take orders, process payments, and track deliveries
Appointment Booking
Schedule and manage appointments with automated reminders
Product Catalog
Showcase products with images, prices, and descriptions
Payment Integration
Accept payments through M-Pesa and other local methods
Broadcast Messages
Send promotional offers and updates to customer segments
Ready to Integrate?
Get whatsapp business up and running in minutes with our pre-built templates and easy setup process.
Why Choose Omnichannel with Sematicca?
Don't limit your business to just one channel. Connect with customers wherever they are, with consistent experiences across all touchpoints.
Unified Experience
Consistent conversations across all channels with shared context
Better Analytics
Complete customer journey insights from all touchpoints
Wider Reach
Connect with customers on their preferred communication channel